Client Relations & Compliance Support Specialist

Gradient Inc; Oregon (WI); On-site; USD 29,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Life Insurance

Employee Assistance Program

FSA

Paid Time Off

Paid Holidays

Simple IRA with Company Match

Professional Development Stipend

Job summary

Gradient Inc. is seeking a Client Relations Specialist to support the compliance team with essential administrative and back-of-house duties.

You will communicate with drivers, client representatives, and third-party partners to ensure accuracy in processes and maintain strong relationships. The role requires a high school diploma or some college, excellent written and verbal communication, and at least two years in a client-facing role.

Qualifications

• High school diploma or some college completed.
• Excellent written and verbal communication skills.
• 2+ years in a client-facing support or account manager role.

Responsibilities

• Foster and sustain client relationships through consistent communication and outstanding customer service.
• Stay informed about regulatory concepts and communicate this information to clients.
• Proactively identify client needs and offer solutions.
• Communicate with clients, employees, partners, and vendors via phone, email, and fax.
• Participate in ongoing learning and training opportunities.

Education

High school diploma or some college

Tools

Microsoft Office

Job description

Gradient Inc. is seeking a Client Relations Specialist to support the compliance team with essential administrative and back-of-house duties.

You will communicate with drivers, client representatives, and third-party partners to ensure accuracy in processes and maintain strong relationships. The role requires a high school diploma or some college, excellent written and verbal communication, and at least two years in a client-facing role.