Client Relations & Compliance Specialist

Gradient-Inc; Oregon; On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Employee Assistance Program

FSA

Paid Time Off

Paid Holidays

Simple IRA w/ Company Match

Professional Development Stipend

Job summary

Gradient is seeking a Client Relations Specialist to support the compliance team with essential administrative and back-of-house tasks. You will communicate with drivers, client representatives, and third-party partners to ensure accurate, timely information and uphold standards.

You excel at building relationships, managing time, and learning new software. This on-site role in Clackamas offers a Monday–Friday schedule, benefits, and a focus on delivering exceptional service to clients and staff.

Qualifications

• Excellent written and verbal communication skills.
• 2+ years in a client-facing support or account manager role.
• Strong proficiency in Microsoft Office Suite.
• Aptitude for learning new software.
• Ability to pass a background check and drug test (including THC).

Responsibilities

• Foster and sustain client relationships through consistent communication and outstanding customer service.
• Stay informed about regulatory concepts and communicate this information to clients.
• Proactively identify client needs and offer solutions.
• Communicate with clients, employees, partners, and vendors via phone, email, and fax.
• Participate in ongoing learning and training opportunities.

Skills

Client-facing communication

Relationship building

Time management

Proactive problem solving

Excellent written and verbal comms

Education

High school diploma or some college

Tools

Microsoft Office Suite

Job description

Gradient is seeking a Client Relations Specialist to support the compliance team with essential administrative and back-of-house tasks. You will communicate with drivers, client representatives, and third-party partners to ensure accurate, timely information and uphold standards.

You excel at building relationships, managing time, and learning new software. This on-site role in Clackamas offers a Monday–Friday schedule, benefits, and a focus on delivering exceptional service to clients and staff.