Client Relations Pro — Compliance & Solutions

HR Annie Consulting; Oregon (WI); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Medical

Dental

Vision Insurance

Life Insurance

Employee Assistance Program

FSA

Paid Time Off

Paid Holidays

Simple IRA w/ Company Match

Professional Development Stipend

Job summary

Gradient is hiring a Client Relations Specialist to join our team in Clackamas, Oregon. In this role you’ll work with clients to understand their needs, explain regulations, and offer solutions to protect operations.

You’ll prioritize tasks, manage time effectively, and proactively solve problems while maintaining high service standards. You’ll support the compliance team by providing essential administrative and back-of-house tasks, communicating with drivers, client representatives, and

Qualifications

• High school diploma or some college is required.
• Minimum 2 years of experience in a client-facing support or account manager role.
• Ability to pass a background check and drug test (including THC).
• Excellent written and verbal communication skills.

Responsibilities

• Foster and sustain client relationships through consistent communication and outstanding customer service.
• Stay informed about regulatory concepts and communicate this information to clients.
• Proactively identify client needs and offer solutions.
• Communicate with clients, employees, partners, and vendors via phone, email, and fax.
• Participate in ongoing learning and training.

Skills

Communication skills

Client-facing experience

Learning agility

Time management

Education

High school diploma or some college

Tools

Microsoft Office Suite

Job description

Gradient is hiring a Client Relations Specialist to join our team in Clackamas, Oregon. In this role you’ll work with clients to understand their needs, explain regulations, and offer solutions to protect operations.

You’ll prioritize tasks, manage time effectively, and proactively solve problems while maintaining high service standards. You’ll support the compliance team by providing essential administrative and back-of-house tasks, communicating with drivers, client representatives, and