Client Relations and Field Operations Coordinator

Florida Commercial Care, Inc.; Florida; On-site; USD 40,000 - 55,000; Full time

Job summary

Florida Commercial Care, Inc. is seeking a Client Relationship Coordinator to manage office operations and support client partnerships for our commercial landscaping division.

You will be the primary contact for client inquiries, monitor service tickets, route enhancement proposals, and coordinate schedules with field crew leaders to keep projects moving smoothly. Ideal candidates have experience in property management or HOA administration, strong organizational skills, and the ability to

Qualifications

• 1 to 3+ years of administrative support or customer service experience, ideally within landscaping, property management, or construction trades.
• Proficiency in MS Office (Excel, Outlook); experience with Aspire or similar project management software is a major plus.
• Basic familiarity with green industry terms (irrigation, horticulture, lawn maintenance) is helpful but not mandatory.
• Elite verbal and written communication skills; capable of managing urgent service escalations with property managers/HOA professionally.
• Strong multi-tasking skills with a demonstrated ability to route field information and track many moving details.

Responsibilities

• Client Care & Communication: Act as the first line of contact for commercial clients, property managers, and HOA regarding scheduling updates, property concerns, or service adjustments.
• Work Order & Ticket Tracking: Receive and monitor client requests for site issues and generate work tickets for production crews.
• Industry Software Administration: Maintain client incidents and interaction history using landscaping CRM and routing software.
• Field Team Coordination: Review schedules with Operations/Production Managers to deploy field crews to contract properties.

Skills

Client coordination

Customer service

Administrative support

MS Office

Tools

Aspire software

Job description

Florida Commercial Care, Inc. is seeking a Client Relationship Coordinator to manage office operations and support client partnerships for our commercial landscaping division.

You will be the primary contact for client inquiries, monitor service tickets, route enhancement proposals, and coordinate schedules with field crew leaders to keep projects moving smoothly. Ideal candidates have experience in property management or HOA administration, strong organizational skills, and the ability to