Client Project Manager I: Drive Client Success

Pace Analytical Services LLC; South Carolina; On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, vision

401K retirement plan

Paid time off

Tuition reimbursement

Employee Assistance program

Parental leave

ID theft protection

Job summary

Pace Analytical Services LLC in the United States is seeking a Client Project Manager I to oversee project setup, monitor sample receipts, and ensure that samples are collected, analyzed, documented, and reported in conformance with client requirements.

This role may carry up to $2M in revenue, offers a 8:00 AM - 5:00 PM, Monday–Friday schedule, and a $50,000 annual compensation, with an emphasis on delivering excellent technical and customer‑centric service.

Qualifications

• Bachelor's degree in business, chemistry, biology, or a closely related field.
• Two years of customer service experience.
• Ability to train others and present to groups.
• Knowledge of applicable industry laws, codes, and regulations.

Responsibilities

• Onboards new clients and sets up initial client profiles in LIMS.
• Maintains strong client relationships with regular check-ins.
• Coordinates with lab functions to ensure timely completion of work.
• Prepares project status reports and manages invoicing and payments.
• Conducts project closure and evaluates success.

Skills

Customer service

Oral presentations

Training others

Regulatory knowledge

Education

Bachelor's degree in business administration, chemistry, biology, or related field

Tools

LIMS

Job description

Pace Analytical Services LLC in the United States is seeking a Client Project Manager I to oversee project setup, monitor sample receipts, and ensure that samples are collected, analyzed, documented, and reported in conformance with client requirements.

This role may carry up to $2M in revenue, offers a 8:00 AM - 5:00 PM, Monday–Friday schedule, and a $50,000 annual compensation, with an emphasis on delivering excellent technical and customer‑centric service.