Client Project Lead: Relationship & Delivery

Pace Analytical Services LLC; Peachtree Corners (GA); On-site; USD 43,000 - 58,000; Full time

Benefits offered by this job

Medical, dental, vision

401K retirement plan

Paid time off

Tuition reimbursement

Job summary

Pace Analytical Services LLC is seeking a Client Project Manager I to oversee project setup, sample receipt, status monitoring, and documentation in accordance with client requirements. You will manage projects potentially up to $2M in revenue and ensure high-quality, client-centric service from kickoff to closure.

Responsibilities include onboarding new clients, training on products and services, maintaining relationships, and coordinating with lab and sales teams to meet milestones and

Qualifications

• Bachelor's degree in business administration, chemistry, biology, or a closely related field.
• Two years of customer service experience.
• Experience in client-facing roles and project coordination.

Responsibilities

• Onboards new clients and sets up initial client profiles and data in LIMS.
• Maintains strong client relationships and provides regular status updates.
• Coordinates with lab functions to ensure timely completion of client work and invoicing.

Skills

Customer service

Communication

Presentation skills

Relationship building

Microsoft Office

Education

Bachelor's degree in business administration, chemistry, biology, or related field

Tools

LIMS

Job description

Pace Analytical Services LLC is seeking a Client Project Manager I to oversee project setup, sample receipt, status monitoring, and documentation in accordance with client requirements. You will manage projects potentially up to $2M in revenue and ensure high-quality, client-centric service from kickoff to closure.

Responsibilities include onboarding new clients, training on products and services, maintaining relationships, and coordinating with lab and sales teams to meet milestones and