Client Operations Lead — Onsite/Remote Account Steward

eTeam; Nashville (TN); Hybrid; USD 60,000 - 80,000; Full time

Job summary

A staffing solutions firm is looking for a Client Liaison in Nashville to manage a large account. This role involves overseeing daily operations, ensuring service consistency, and serving as the primary contact for issues and inquiries. The successful candidate will be accountable for proactive risk management, resolving operational issues, and enhancing client relationships. With a blend of onsite and remote work, this position allows for strategic focus on client success and operational excellence.

Qualifications

• Proven experience in operational leadership and management.
• Strong skills in issue identification and resolution.
• Ability to manage staffing and operational inquiries effectively.

Responsibilities

• Oversee day-to-day operations and ensure service consistency.
• Act as the single point of contact for all operational matters.
• Monitor account activities for potential risks and issues.

Skills

Operational leadership

Issue resolution

Staffing management

Client relationship management

Risk management

Job description

A staffing solutions firm is looking for a Client Liaison in Nashville to manage a large account. This role involves overseeing daily operations, ensuring service consistency, and serving as the primary contact for issues and inquiries. The successful candidate will be accountable for proactive risk management, resolving operational issues, and enhancing client relationships. With a blend of onsite and remote work, this position allows for strategic focus on client success and operational excellence.