Inside Account Manager: Growth & Renewals (Onsite)

Vaco by Highspring; Franklin (TN); On-site; USD 34,440 - 38,572; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plan

Job summary

A leading staffing firm in Franklin, TN is seeking an Inside Account Manager for a contract-to-hire opportunity. This role involves managing a portfolio of customer accounts while driving growth and engagement through outbound outreach. Candidates should have 2-3 years of experience in account management or a customer-facing role, strong communication skills, and familiarity with CRM systems. This full-time position offers competitive pay plus commissions and is 100% onsite.

Qualifications

• 2-3 years customer-facing or account management experience (B2B preferred).
• Comfortable with frequent outbound calling and managing a large book of business.
• Proactive, team-oriented mindset.

Responsibilities

• Manage a portfolio of existing and dormant customer accounts.
• Re-engage inactive customers and drive account growth opportunities.
• Conduct high-volume outbound outreach and relationship-building calls.
• Serve as the main point of contact and resolve customer needs/issues.
• Identify cross-sell opportunities and collaborate with internal teams.
• Track all activity and maintain accurate notes in CRM/ERP systems.

Skills

Strong communication skills

Organization skills

Customer service skills

Tools

CRM systems

Job description

A leading staffing firm in Franklin, TN is seeking an Inside Account Manager for a contract-to-hire opportunity. This role involves managing a portfolio of customer accounts while driving growth and engagement through outbound outreach. Candidates should have 2-3 years of experience in account management or a customer-facing role, strong communication skills, and familiarity with CRM systems. This full-time position offers competitive pay plus commissions and is 100% onsite.