On-Site Senior Client Relationship Lead - Major Account

Avery Dennison; Nashville (TN); On-site; USD 60,000 - 80,000; Full time

Job summary

A global materials science company is seeking a Client Specialist to manage key client relationships. This role focuses on overseeing specific client projects and ensuring objectives are met autonomously. Candidates should have a Bachelor's degree, 3-5 years of client service experience, and strong communication skills. The position is based in Nashville, Tennessee, and offers an engaging, fast-paced environment.

Qualifications

• 3 to 5 years of related business experience in client service.
• Excellent oral and written communication skills.
• Ability to work collaboratively in a team-oriented environment.

Responsibilities

• Manage 1 major client account with several million dollars in annual revenue.
• Negotiate client-specific Service Level Agreement deviations.
• Investigate and resolve client concerns.

Skills

Diplomatic communication

Interpersonal skills

Organizational skills

Project management

Education

Bachelor's degree in business, marketing, or similar field

Tools

Power Point

Outlook

Excel

Access

Word

Job description

A global materials science company is seeking a Client Specialist to manage key client relationships. This role focuses on overseeing specific client projects and ensuring objectives are met autonomously. Candidates should have a Bachelor's degree, 3-5 years of client service experience, and strong communication skills. The position is based in Nashville, Tennessee, and offers an engaging, fast-paced environment.