Client Onboarding & Success Specialist

ADP, Inc.; Augusta, Northern (GA, KY); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Best-in-class benefits start Day 1

Volunteer time off (company-paid)

Employee Resource Groups

Job summary

ADP, Inc. is hiring a Client Onboarding Specialist to guide new mid-sized business clients through the initial adoption of ADP payroll and HR solutions.

You will build trusted relationships, analyze client processes, and tailor ADP offerings to ensure a smooth transition and long-term success. The role emphasizes clear communication, a metrics-driven approach, and a collaborative culture with opportunities for growth.

Qualifications

• High School Diploma or equivalent.
• Basic project management skills.
• Overtime hours during peak seasons.

Responsibilities

• Onboard Clients and create exceptional onboarding experiences for product/service implementations.
• Implement ADP Technologies by analyzing systems and business processes to deliver comprehensive solutions.
• Partner internally with sales and customer service and share priorities and issues with the client project team.

Skills

Basic project management

Overtime availability

Bilingual English/Spanish (preferred)

Strong communication

Education

High School Diploma

Job description

ADP, Inc. is hiring a Client Onboarding Specialist to guide new mid-sized business clients through the initial adoption of ADP payroll and HR solutions.

You will build trusted relationships, analyze client processes, and tailor ADP offerings to ensure a smooth transition and long-term success. The role emphasizes clear communication, a metrics-driven approach, and a collaborative culture with opportunities for growth.