Implementation Consultant

Automatic Data Processing, Inc.; Florida; On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Comprehensive benefits starting Day1

Company paid time off for volunteering

Access to Business Resource Groups and global networks

Job summary

Fairygodboss seeks a Client Onboarding Specialist in Town of Florida to enhance the onboarding experience for mid-sized business clients. You will onboard clients, implement ADP technologies, and collaborate with sales and customer service teams.

The ideal candidate has a High School Diploma with 1-3 years of client or customer service experience. The position offers comprehensive benefits, access to professional networks, and an inclusive culture that values diversity.

Qualifications

• 1-3 years of experience in client service, customer service, or systems integration.
• Ability to work overtime during peak seasons.
• College degree preferred but not required; military experience also considered.

Responsibilities

• Onboard clients and create exceptional onboarding experiences.
• Implement ADP technologies by consulting and analyzing existing systems.
• Partner with internal teams in sales and customer service to address issues.

Skills

Client service

Project management

Customer service

Education

High School Diploma

Job description

Client Onboarding Specialist

ADP is hiring a Client Onboarding Specialist to support the strategic implementation of payroll & HR solutions for mid‑sized business clients. The role focuses on building client relationships, guiding them through the onboarding process, and ensuring successful adoption of ADP services.

What You'll Do

• Onboard clients and create exceptional onboarding experiences.
• Implement ADP technologies by consulting, analyzing existing systems, and recommending solutions.
• Partner with internal teams in sales and customer service to share information and address issues.
• Multi‑task on time‑sensitive projects, follow up with clients, and maintain organization in a high‑volume environment.
• Adhere to a daily schedule and manage inbound calls, especially during peak seasons.

Required Qualifications

• High School Diploma.
• 1‑3 years of experience in client service, customer service, or systems integration.
• Basic project management skills.
• Ability to work overtime during peak seasons.
• College degree preferred but not required; military experience also considered.

Benefits & Perks

• Belong: access to Business Resource Groups and global networks.
• Health: comprehensive benefits starting Day1.
• Well‑being: support for mental health and community volunteering.
• Company paid time off for volunteering.
• Inclusive culture that values equity, inclusion, and belonging.

Diversity, Equity & Inclusion

ADP is committed to an inclusive, diverse and equitable workplace and provides equal employment opportunities for all qualified applicants. Hiring decisions are based on qualifications, experience, ability, availability, cooperation, and job performance.

Ethics

ADP upholds the highest ethical standards and expects employees to maintain integrity and respect in all interactions.