Client Onboarding & Implementation Specialist

apply; Augusta (GA); On-site; USD 52,000 - 76,000; Full time

Job summary

ADP is hiring a Client Onboarding Specialist in Augusta, GA. You will guide mid-market clients through onboarding, ensuring smooth adoption of ADP's payroll and HR solutions and setting the foundation for long-term success.

You will work with clients to learn their needs, analyze current processes, and drive the delivery of tailored solutions, all while building strong relationships and thriving in a metrics-driven environment with top-notch training from ADP.

Qualifications

• Excellent written and verbal communication.
• Ability to translate client needs into solutions.
• Comfort working in a fast-paced, metrics-driven environment.

Responsibilities

• Onboard Clients. You'll create exceptional onboarding experiences for each product or service implementation and help clients use our products with confidence.
• Implement ADP Technologies. You will consult with clients and analyze existing systems to deliver a comprehensive ADP solution.
• Partner Internally. Collaborate with ADP teams in sales and customer service and share client priorities and issues.
• Multi-Task - Communicate. Manage multiple time-sensitive projects and share essential information with clients and internal teams.
• Organize. Maintain a daily schedule and handle a high volume of inbound calls.

Skills

Communication skills

Relationship-building

Problem-solving

Job description

ADP is hiring a Client Onboarding Specialist in Augusta, GA. You will guide mid-market clients through onboarding, ensuring smooth adoption of ADP's payroll and HR solutions and setting the foundation for long-term success.

You will work with clients to learn their needs, analyze current processes, and drive the delivery of tailored solutions, all while building strong relationships and thriving in a metrics-driven environment with top-notch training from ADP.