Senior Implementation Lead for Client Success

ADP; Augusta (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

ADP is seeking an Implementation Manager in Augusta, GA to lead the implementation team, oversee client onboarding, and drive strategy using data and client insights. You will mentor staff, collaborate with internal partners, and focus on delivering exceptional client outcomes.

The role emphasizes leadership, planning, and communication across levels, with a strong culture of collaboration and continuous improvement at ADP.

Qualifications

• Five years of experience required.
• At least three years of people leadership experience required.

Responsibilities

• Lead daily activities of the Implementation team to meet deadlines with quality standards and metrics.
• Develop and drive implementation strategies using data and client experience information.
• Manage forecast, risk assessment, backlog, and other performance metrics.

Skills

Leadership

Project management

Team leadership

Client relationship

Communication

Education

College degree preferred

Tools

Microsoft Office

Job description

ADP is seeking an Implementation Manager in Augusta, GA to lead the implementation team, oversee client onboarding, and drive strategy using data and client insights. You will mentor staff, collaborate with internal partners, and focus on delivering exceptional client outcomes.

The role emphasizes leadership, planning, and communication across levels, with a strong culture of collaboration and continuous improvement at ADP.