Client Onboarding & Implementation Specialist

GradeBuzz; Augusta (ME); Vor Ort; USD 55.000 - 85.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Onboarding training

Remote or hybrid options

Career development

Zusammenfassung

GradeBuzz is seeking a Client Onboarding Specialist to guide new clients through setup, configuration, and initial implementation. You will coordinate with internal teams, deliver trainings, and ensure a smooth transition to ongoing support.

The role requires strong communication, problem-solving, and project coordination skills, with a focus on rapid adoption and customer satisfaction.

Qualifikationen

• Bachelor's degree preferred or equivalent professional experience.
• Strong communication and organizational skills required.
• Experience in client onboarding, implementation coordination, or customer success is preferred.

Aufgaben

• Serve as primary onboarding and implementation contact for new clients.
• Coordinate setup, configuration, and data preparation for onboarding.
• Deliver training and product demonstrations to drive adoption.
• Track milestones and report progress to internal teams.
• Collaborate with Sales, Product, and Support to resolve onboarding issues.

Kenntnisse

Excellent communication

Project management

Cross-functional collaboration

Organizational skills

Problem solving

Client onboarding

Ausbildung

Bachelor's degree or equivalent

Tools

CRM systems

Onboarding tools

Help desk software

Project management tools

Jobbeschreibung

GradeBuzz is seeking a Client Onboarding Specialist to guide new clients through setup, configuration, and initial implementation. You will coordinate with internal teams, deliver trainings, and ensure a smooth transition to ongoing support.

The role requires strong communication, problem-solving, and project coordination skills, with a focus on rapid adoption and customer satisfaction.