Client Onboarding & Fulfillment Coordinator

Pinnacle Group, Inc.; Headquarters (KY); On-site; USD 42,000 - 55,000; Full time

Job summary

Pinnacle Group exists to connect people with opportunity. Pinnacle Group is seeking an Onboarding Coordinator to act as the primary contact for consultants and clients, coordinating start dates and follow-ups to ensure smooth assignments.

You will work with Bullhorn and VMS systems, ensuring accurate status updates while supporting background checks, paperwork, and client onboarding requirements.

Qualifications

• High school diploma.
• Intermediate MS skills.
• Positive/eager attitude.
• Effective verbal and written communication across organization levels.
• Knowledge and use of an Applicant Tracking System.
• VMS tools experience (Bullhorn, Simplify, Fieldglass, Beeline, VNDLY) is a plus.
• Previous customer service experience.
• Ability to handle data entry with sensitive/confidential information.

Responsibilities

• Serves as the point of contact for consultants & clients/AMs during onboarding and throughout assignments.
• Administer and maintain onboarding processes using Bullhorn and VMS systems.
• Support client onboarding requirements with the Onboarding Team (background & drug screens, paperwork).
• Track consultant status from acceptance through start date.
• Establish and grow relationships with clients and account managers.
• Assist with terminations and provide general counseling when needed.
• Perform data entry, audits, and reporting with integrity.
• Think critically to ensure process accuracy.

Skills

Communication skills

Data entry

Customer service

Attention to detail

Education

High school diploma

Tools

ATS (Applicant Tracking System)

Bullhorn

VMS tools

Fieldglass

Beeline

VNDLY

Job description

Pinnacle Group exists to connect people with opportunity. Pinnacle Group is seeking an Onboarding Coordinator to act as the primary contact for consultants and clients, coordinating start dates and follow-ups to ensure smooth assignments.

You will work with Bullhorn and VMS systems, ensuring accurate status updates while supporting background checks, paperwork, and client onboarding requirements.