Client & Office Experience Lead

Abipcpa; San Antonio (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Abipcpa is seeking a Client & Office Experience Coordinator to be the primary front-desk presence in our San Antonio office. This onsite role focuses on welcoming clients and employees, maintaining a professional reception area, and ensuring seamless day-to-day operations.

Ideal candidates bring hospitality or client-service experience, are highly organized, and comfortable coordinating meetings and events. Proficiency with Microsoft Office is expected, with bilingual abilities considered a plus.

Qualifications

• Hospitality or client-service mindset are highly valued.
• Experience in professional services or corporate reception is a plus.
• Bachelor's/Associate degree preferred but not required; relevant experience considered.

Responsibilities

• Serve as the primary front-desk presence for the San Antonio office during business hours.
• Warmly greet clients, candidates, employees and visitors and route to the appropriate team member.
• Manage incoming calls and inquiries with professionalism and high service standards.
• Ensure the reception area and client-facing spaces are ready and presentable.
• Prepare conference rooms for meetings and events and reset as needed.
• Proactively address client and visitor needs to enhance their experience.
• Support meeting coordination, scheduling and front-office logistics.
• Maintain office and hospitality supplies and coordinate ordering as needed.
• Provide clerical support including data entry, filing and document prep.
• Collaborate with the Operations Manager to support day-to-day office operations and employee experience.
• Assist with office events and culture initiatives as needed.

Skills

Front desk etiquette

Customer service

Microsoft Office

Outlook

Organizational skills

Communication

Education

Associate's or Bachelor's Degree preferred

Tools

Microsoft Office Suite

Outlook

Job description

Abipcpa is seeking a Client & Office Experience Coordinator to be the primary front-desk presence in our San Antonio office. This onsite role focuses on welcoming clients and employees, maintaining a professional reception area, and ensuring seamless day-to-day operations.

Ideal candidates bring hospitality or client-service experience, are highly organized, and comfortable coordinating meetings and events. Proficiency with Microsoft Office is expected, with bilingual abilities considered a plus.