Client Implementation Lead

Walkthrough.ai

New York (NY)

On-site

USD 110,000 - 160,000

Full time

9 days ago

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Job summary

Walkthrough.ai is seeking an Implementation Manager to oversee deployment and integration of our solutions with clients' systems. You will set standards for project management and shape best practices while building strong client relationships.

You will lead projects from planning through execution, coordinating with clients and internal teams to translate requirements into actionable plans and ensure successful implementations that deliver maximum value.

Qualifications

Proven expertise in project management to efficiently coordinate and deliver complex implementations.
Strong communication skills to liaise with clients and internal teams.
Problem-solving abilities to address and resolve client issues promptly.
Technical proficiency to understand and integrate software solutions.
Leadership skills to guide and mentor junior team members.
Attention to detail to ensure all aspects of implementation meet quality standards.
Adaptability to navigate changing client needs and project scopes.

Responsibilities

Lead implementation projects from planning to execution, ensuring timely delivery and client satisfaction.
Collaborate with clients to define project requirements and objectives, and translate these into actionable plans.
Coordinate cross-functional teams to align resources and expertise with project goals.