Implementation Manager

Walkthrough.ai; New York (NY); On-site; USD 110,000 - 160,000; Full time

Job summary

Walkthrough.ai is seeking an Implementation Manager to oversee deployment and integration of our solutions with clients' systems. You will set standards for project management and shape best practices while building strong client relationships.

You will lead projects from planning through execution, coordinating with clients and internal teams to translate requirements into actionable plans and ensure successful implementations that deliver maximum value.

Qualifications

• Proven expertise in project management to efficiently coordinate and deliver complex implementations.
• Strong communication skills to liaise with clients and internal teams.
• Problem-solving abilities to address and resolve client issues promptly.
• Technical proficiency to understand and integrate software solutions.
• Leadership skills to guide and mentor junior team members.
• Attention to detail to ensure all aspects of implementation meet quality standards.
• Adaptability to navigate changing client needs and project scopes.

Responsibilities

• Lead implementation projects from planning to execution, ensuring timely delivery and client satisfaction.
• Collaborate with clients to define project requirements and objectives, and translate these into actionable plans.
• Coordinate cross-functional teams to align resources and expertise with project goals.

Skills

Project management

Communication

Problem solving

Technical proficiency

Leadership

Attention to detail

Adaptability

Job description

About Job

The Implementation Manager at walkthrough will be responsible for overseeing the deployment and integration of our solutions with our clients’ existing systems. This pivotal role ensures that our products deliver maximum value and align with our clients’ strategic objectives.

As the first Implementation Manager at walkthrough, you will set the standard for how we manage client projects, influencing processes and best practices. Your expertise will be crucial in driving successful implementations and building strong client relationships.

Skills & Qualification

• Proven expertise in project management to efficiently coordinate and deliver complex implementations

• Strong communication skills to effectively liaise with clients and internal teams

• Problem-solving abilities to address and resolve client issues promptly

• Technical proficiency to understand and integrate software solutions

• Leadership skills to guide and mentor junior team members

• Attention to detail to ensure all aspects of implementation meet quality standards

• Adaptability to navigate changing client needs and project scopes

Responsibilities

• Lead implementation projects from planning to execution, ensuring timely delivery and client satisfaction

• Collaborate with clients to define project requirements and objectives, and translate these into actionable plans

• Coordinate cross-functional teams to align resources and expertise with project goals