Client HR Advisor I - People & Performance

Paychex; Cincinnati (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Tuition reimbursement

401(k) + employer match

Adoption assistance

Financial assistance

Paid time off

Job summary

Paychex in Cincinnati seeks an HR Services professional to ensure client satisfaction across HR products. You’ll manage relationships with a small, complex client base and serve as the primary HR service contact, coordinating with internal partners to deliver solutions.

The role focuses on guidance in performance management, recruiting, engagement, culture, and benefits, with potential EPLI support and enrollment activities. A degree is preferred, with 1–3 years HR experience.

Qualifications

• Bachelor's degree preferred or equivalent combination of education and experience.
• 1-3 years HR experience or equivalent educational background.

Responsibilities

• Serves clients remotely and in-person, providing consultative guidance to resolve HR issues.
• Advises on Performance Management, Recruiting and Retention, Compensation, Engagement, and Culture.
• May support PEO clients with EPLI insurance setup.
• May conduct open enrollment meetings for PEO clients on benefit plans.
• Communicates HR policies and provides remedies for employee relations issues.
• Provides turnover analysis and unemployment escalation support.
• Maintains awareness of HR trends and conducts training.
• Promotes high-quality customer service to clients.

Skills

Customer Service

Planning

Operations

Management

Research

Employee Relations

Performance Management

Employee Engagement

Employment Practices Liability

Support Services

Labor Law

Human Resource Strategy

Employee Relations Investigations

Auditing

Education

Bachelor's Degree - Preferred

Job description

Paychex in Cincinnati seeks an HR Services professional to ensure client satisfaction across HR products. You’ll manage relationships with a small, complex client base and serve as the primary HR service contact, coordinating with internal partners to deliver solutions.

The role focuses on guidance in performance management, recruiting, engagement, culture, and benefits, with potential EPLI support and enrollment activities. A degree is preferred, with 1–3 years HR experience.