Client HR Partner II - HR Strategy & Advisory

Paychex Deutschland GmbH; Phoenix (AZ); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical coverage

Tuition reimbursement

401(k) employer match

Adoption assistance

Financial assistance

Wellness programs

Job summary

Paychex Deutschland GmbH seeks an experienced HR professional to manage client relationships and deliver HR services. You will consult on performance, recruitment, compensation, engagement, and culture across mid-size clients, guiding teams remotely and in person.

Work with internal experts, support EPLI setups, lead enrollment meetings, and mentor junior HR staff while staying current on HR trends. The role emphasizes strong client service, collaboration, and strategic HR thinking.

Qualifications

• Bachelor's degree preferred.
• 3–5 years of HR experience or equivalent.
• Customer service experience preferred.
• Ability to multitask and prioritize.
• Strong writing and relationship-building skills.
• Spanish/English bilingual is a plus.

Responsibilities

• Serve clients remotely and in person, offering consultative HR guidance.
• Collaborate with internal partners to deliver actionable responses to client concerns.
• Advise on Performance Management, Recruiting and Retention, Compensation, and Engagement.
• Support PEO clients with EPLI insurance setup.
• Lead open enrollment meetings for PEO clients and advise on plan choices.
• Explain HR policies and advise on employee relations issues.
• Provide turnover analysis and unemployment escalation support.
• Keep abreast of HR trends and deliver training.
• Mentor HR Coordinators and Associate Client HR Business Partners.
• Conduct annual HR Strategy Sessions for each client.

Skills

Customer Service

Multitasking

Research

Leadership

Employee Relations

Performance Management

Employee Engagement

Employment Practices Liability

Product Knowledge

Benefits Enrollment Processes

Human Resource Strategy

Client Services

Account Management

Bilingual (Spanish/English)

Education

Bachelor's Degree - Preferred

Job description

Paychex Deutschland GmbH seeks an experienced HR professional to manage client relationships and deliver HR services. You will consult on performance, recruitment, compensation, engagement, and culture across mid-size clients, guiding teams remotely and in person.

Work with internal experts, support EPLI setups, lead enrollment meetings, and mentor junior HR staff while staying current on HR trends. The role emphasizes strong client service, collaboration, and strategic HR thinking.