Client Growth & Success Leader

MeeBoss; Northern (KY); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Performance bonuses

Sales commissions

Retention bonuses

Remote work option

Job summary

Nurture Pro, the wedding and event venues growth platform, seeks a Client Success & Growth Manager to own the client journey from the first demo through onboarding, ongoing success, retention, and account growth. This hybrid role blends sales, product specialization, customer success, and account management.

You’ll be the primary contact for clients, help them implement the platform, maximize ROI, train users, and collaborate with marketing and operations to improve messaging, adoption, and

Qualifications

• 3+ years in Customer Success or related client-facing roles.
• Experience presenting software over Zoom.
• Excellent written and verbal communication skills.
• Strong organization and project management abilities.
• Ability to manage multiple clients simultaneously.
• Tech-savvy and quick learner.

Responsibilities

• Sales & business development through inbound leads and demos.
• Conduct discovery calls and personalized product demonstrations via Zoom.
• Onboard new clients and configure accounts; set up calendars and pipelines.
• Lead client success and account management; perform strategy calls and KPIs reviews.
• Provide exceptional client support and resolve issues; escalate bugs when needed.
• Identify upsell opportunities; coordinate with marketing for better messaging and materials.
• Document processes and SOPs; update knowledge base; collaborate across teams.

Skills

Customer Success

Account Management

Sales

Zoom presentations

Communication

Project management

Multi-client management

Tools

GoHighLevel

HubSpot

Salesforce

CRM software

Loom

Gmail

Job description

Nurture Pro, the wedding and event venues growth platform, seeks a Client Success & Growth Manager to own the client journey from the first demo through onboarding, ongoing success, retention, and account growth. This hybrid role blends sales, product specialization, customer success, and account management.

You’ll be the primary contact for clients, help them implement the platform, maximize ROI, train users, and collaborate with marketing and operations to improve messaging, adoption, and