Client Growth & Strategy Director

Paycom; Rancho Cucamonga (CA); On-site; USD 135,000 - 140,000; Full time

Job summary

Paycom in Rancho Cucamonga, CA is seeking a Director of Client Services to lead the third-party property management line within the Property Management Department. Reporting to the SVP, this role guides strategic initiatives, manages high-level admin functions, and aligns projects with company goals.

Responsibilities include driving new business development, cultivating client relationships, overseeing due diligence for acquisitions, and contributing to annual planning and budgeting.

Qualifications

• Must have strategic client services and project management experience.
• Proven ability to lead business pitches and negotiate with clients.
• Experience driving growth through new business development and relationship management.
• Strong financial acumen and ability to manage budgets and forecasts.
• Bachelor-level education in a related field or equivalent experience.

Responsibilities

• Lead the third-party property management line of business within Property Management.
• Identify potential clients, cultivate relationships, and present proposals.
• Oversee due diligence for acquisitions and related transactions.
• Contribute to annual business planning and budgeting for Client Services.
• Monitor market information and report insights to senior management.
• Improve client communication and satisfaction through feedback programs.

Skills

Negotiation skills

Business pitches

Sales skills

Financial analysis

Leadership

Communication

Market insights

Education

College degree in business, marketing, advertising, real estate, or related degree

Tools

Microsoft Office

Job description

Paycom in Rancho Cucamonga, CA is seeking a Director of Client Services to lead the third-party property management line within the Property Management Department. Reporting to the SVP, this role guides strategic initiatives, manages high-level admin functions, and aligns projects with company goals.

Responsibilities include driving new business development, cultivating client relationships, overseeing due diligence for acquisitions, and contributing to annual planning and budgeting.