Strategic Account Manager: Growth & Retention

Paycom; Los Angeles (CA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid vacation

Paid holidays

Paid sick leave

Employee stock purchase plan

Paid family leave

Flexible spending accounts

Job summary

Paycom is seeking a Strategic Account Manager (Client Relations Representative) in Los Angeles to retain and expand relationships with existing clients, ensuring value realization of Paycom software. You will work with Outside Sales and Transition teams to ensure a seamless client journey—from onboarding to renewal and growth.

Role requires strategic sales experience, strong communication with C-level stakeholders, and the ability to drive usage, retention, and revenue expansion across client

Qualifications

• Experience in strategic sales and closing
• Proven ability to manage relationships at executive levels
• Strong communication and presentation skills

Responsibilities

• Retain and grow revenue from existing clients.
• Lead client reviews and renewal conversations.
• Present value of Paycom solutions to executives.
• Collaborate with sales and transition teams for smooth ownership.
• Drive usage, retention, and revenue expansion.

Skills

Strategic sales

Client relations

Negotiation

Account management

Presentation skills

Executive communication

Education

Bachelor's Degree

Job description

Paycom is seeking a Strategic Account Manager (Client Relations Representative) in Los Angeles to retain and expand relationships with existing clients, ensuring value realization of Paycom software. You will work with Outside Sales and Transition teams to ensure a seamless client journey—from onboarding to renewal and growth.

Role requires strategic sales experience, strong communication with C-level stakeholders, and the ability to drive usage, retention, and revenue expansion across client