Vendor Management Leader, Property Operations

Paycom; Rancho Cucamonga (CA); On-site; USD 80,000 - 95,000; Full time

Job summary

Paycom in Rancho Cucamonga, CA is seeking a Manager, Vendor Management – Property Operations to oversee vendor management across property operations. You will lead vendor selection, onboarding, contract coordination, and due diligence, ensuring compliance and efficient purchasing.

This role works with Property Management and cross-functional teams to improve vendor performance and reduce risk. The position also involves developing dashboards, training staff, and supervising Vendor Management

Qualifications

• Strong knowledge of vendor management, onboarding, contract administration, due diligence, insurance compliance, and third-party risk management principles.

Responsibilities

• Manages vendor management processes for Property Management, including vendor selection, qualification, contracting, onboarding, monitoring, renewal, and offboarding.
• Provides operational guidance on vendor needs, onboarding requirements, documentation standards, and escalation pathways.
• Develops and maintains approved and preferred vendor resources based on service category, property needs, qualifications, performance, availability, and geographic coverage.
• Oversees vendor onboarding, setup, and change tracking, including documentation, request status, aging, approvals, delays, and completion.
• Manages vendor due diligence and risk review processes, including insurance, licensing, business information, certifications, service capabilities, and other required documentation.
• Evaluates vendor risk based on scope of work, service type, location, contract value, operational exposure, and applicable compliance or funding requirements.
• Coordinates review of vendor scopes that may involve prevailing wage or labor compliance considerations with internal SMEs.
• Partners with Risk Management to address insurance requirements, vendor risk considerations, exception requests, documentation, approvals, and remediation.
• Coordinates vendor contracts, master service agreements, work orders, renewals, amendments, and related service documentation with Legal and stakeholders.
• Identifies process barriers that hinder qualified vendors or PO processes and suggests practical solutions.
• Monitors vendor performance, service quality, responsiveness, compliance, contract obligations, corrective actions, and escalations.
• Serves as a business process owner for vendor management systems like Yardi, VendorCafe, VendorShield, Service Contract Manager, NetVendor, Smartsheet.
• Develops dashboards, trackers, reports, and performance measures related to onboarding, compliance, contracts, insurance, due diligence, vendor performance, purchasing activity, and program operations.
• Develops training, reference guides, procedures, and materials related to vendor management processes and systems.
• Oversee assigned Vendor Management staff, including workload coordination, coaching, training, priorities, service standards, and escalation guidance.

Skills

Vendor management

Onboarding

Contract administration

Due diligence

Insurance compliance

Third-party risk management

Analytical

Organizational skills

Project management

Communication

Training

Process improvement

Leadership

Confidentiality

Microsoft Excel

PowerPoint

Word

Forms

Planner

Teams

Smartsheet

Power BI

Education

Bachelor’s degree in Business Administration, Property Management, Supply Chain Management, Finance, Accounting, Risk Management, Construction Management, or related field

High school diploma or GED

Tools

Microsoft Excel

PowerPoint

Word

Forms

Planner

Teams

Smartsheet

Power BI

Job description

Paycom in Rancho Cucamonga, CA is seeking a Manager, Vendor Management – Property Operations to oversee vendor management across property operations. You will lead vendor selection, onboarding, contract coordination, and due diligence, ensuring compliance and efficient purchasing.

This role works with Property Management and cross-functional teams to improve vendor performance and reduce risk. The position also involves developing dashboards, training staff, and supervising Vendor Management