Client-Focused Universal Banker & Relationship Builder

Truist Financial Corporation; Sterling (VA); On-site; USD 46,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Paid vacation

Paid sick days

Paid holidays

Pension plan

Restricted stock units (RSUs)

Deferred compensation plan

Job summary

Truist Financial Corporation in Sterling, VA is seeking a Regular Banker to provide timely client transactions and accurate record-keeping, while educating clients on digital banking options and supporting sales through outbound calls. The role emphasizes IRM collaboration, policy compliance, and weekend/extended hours as needed.

The position requires a high school diploma, cash handling or client service experience, and strong interpersonal skills.

Qualifications

• High school diploma or equivalent education.
• Two years of teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills, including a desire to interact with clients and prospects.
• Ability to master personal computer (PC) keyboard and software skills necessary for branch automation.
• Ability to multi-task under time constraints.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
• Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes.
• Ability to work weekends and/or extended hours with occasional travel and overnights may be included.

Responsibilities

• Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling, courteous conversation, and handling transactions accurately.
• Educate clients on digital self-service solutions including ATMs, Online and Mobile banking.
• Support team sales by outbound client outreach and identifying client needs or opportunities.
• Understand Integrated Relationship Management (IRM) to deliver Truist expertise and solutions.
• Participate in all components of the Retail Community Bank Leadership routines.
• Attend training and knowledge meetings to advance product knowledge and stay informed on policies.

Skills

Interpersonal skills

Customer service experience

Multi-tasking

Microsoft Office

Client relationship building

Sales experience

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Truist Financial Corporation in Sterling, VA is seeking a Regular Banker to provide timely client transactions and accurate record-keeping, while educating clients on digital banking options and supporting sales through outbound calls. The role emphasizes IRM collaboration, policy compliance, and weekend/extended hours as needed.

The position requires a high school diploma, cash handling or client service experience, and strong interpersonal skills.