Client-Focused Relationship Banker – Federal Way

JPMorganChase; Federal Way (WA); On-site; USD 55,000 - 75,000; Full time

Job summary

JPMorganChase seeks a Relationship Banker in a Chase Branch to deliver hospitality, use banking solutions, and build lasting client relationships. You will acquire, manage, and retain clients, offering thoughtful financial solutions to address their needs and simplify their lives.

The role requires SIE, Series 6, state registrations, Life licenses, and licensing within 180 days, with branch hours including weekends and some evenings.

Qualifications

• 1+ year of sales experience in Retail Banking or Financial Services.
• Ability to create memorable client experiences.
• Excellent communication skills in person and over the phone.
• Ability to resolve client issues with attention to detail.
• Operate within risk parameters and complete required training.
• High school degree or equivalent; licenses required.
• Willingness to work branch hours including weekends/evenings.

Responsibilities

• Put clients first and deliver attentive, friendly service.
• Manage assigned clients, meet with them, and tailor product recommendations.
• Engage in clear, consultative communication to understand and help clients.
• Educate clients on technology solutions (Chase Mobile App, Chase.com, ATMs).
• Learn products, services, and procedures to consult on banking solutions with the team.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Sales experience

Customer service

Communication skills

Problem solving

Regulatory awareness

Flexible hours

Education

High school diploma or GED

College degree preferred

Job description

JPMorganChase seeks a Relationship Banker in a Chase Branch to deliver hospitality, use banking solutions, and build lasting client relationships. You will acquire, manage, and retain clients, offering thoughtful financial solutions to address their needs and simplify their lives.

The role requires SIE, Series 6, state registrations, Life licenses, and licensing within 180 days, with branch hours including weekends and some evenings.