Client-Focused Relationship Banker

Aumni; Streamwood (IL); On-site; USD 48,000 - 72,000; Full time

Job summary

JPMorgan Chase & Co. in the United States seeks a Relationship Banker to deliver hospitality and build lasting client relationships in a branch setting, leveraging modern banking solutions and technology to address clients' financial needs.

You will manage clients, advise on products, and collaborate with a team of experts while adhering to risk and regulatory requirements. Weekend/evening hours and licensing through JPMorganChase's program are required as part of the role.

Qualifications

• 1+ year of sales experience in Retail Banking, Financial Services, or related industries.
• Ability to create memorable client experiences.
• Excellent communication skills for in-person and phone interactions.
• Ability to resolve client issues with attention to detail and consistency.
• Operate within risk parameters and complete required training.
• High school diploma or GED (or foreign equivalent).
• Licensing requirements: SIE, FINRA Series 6, state registrations, and Life licenses; licensing support within 180 days.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and deliver attentive, friendly service.
• Manage assigned clients and meet with them to build lasting relationships.
• Engage in consultative communication to understand and address client needs.
• Educate clients on technology solutions (Chase Mobile App, Chase.com, ATMs).
• Learn products and procedures quickly and connect clients to experts for specialized needs.
• Adhere to banking policies, procedures, and regulatory requirements.

Skills

Sales experience

Customer service

Communication skills

Risk/compliance awareness

Branch hours flexibility

Education

High school diploma or GED

College degree or military equivalent

Job description

JPMorgan Chase & Co. in the United States seeks a Relationship Banker to deliver hospitality and build lasting client relationships in a branch setting, leveraging modern banking solutions and technology to address clients' financial needs.

You will manage clients, advise on products, and collaborate with a team of experts while adhering to risk and regulatory requirements. Weekend/evening hours and licensing through JPMorganChase's program are required as part of the role.