Client-Focused Relationship Banker Associate

NBT; Great Barrington (MA); On-site; USD 25,000 - 31,000; Full time

Job summary

NBT is seeking a Relationship Banking Associate in Great Barrington, MA to deliver high-quality customer service, process routine transactions accurately, and support basic deposit account openings. You will identify customer needs and refer opportunities to business partners to help fulfill their financial goals.

The role emphasizes responsiveness, sales opportunities, and collaboration in a fast-paced environment.

Qualifications

• High School Diploma or Equivalent.
• Minimum one year experience in related banking positions or equivalent sales/customer service experience.
• Strong listening and communication skills.

Responsibilities

• Process routine transactions and related servicing duties with accuracy and efficiency.
• Identify customer opportunities and refer to appropriate partners; conduct sales/service calls.
• Support basic deposit account opening as required.
• Participate in community events supporting CRA efforts.
• Perform other duties as assigned.

Skills

Excellent listening

Identify opportunities

Organizational skills

Teamwork

Communication skills

Proficient computer skills

Education

High School Diploma or Equivalent

1+ year banking/customer service experience

Job description

NBT is seeking a Relationship Banking Associate in Great Barrington, MA to deliver high-quality customer service, process routine transactions accurately, and support basic deposit account openings. You will identify customer needs and refer opportunities to business partners to help fulfill their financial goals.

The role emphasizes responsiveness, sales opportunities, and collaboration in a fast-paced environment.