Relationship Banking Specialist — Service & Growth

NBT; Pittsfield (MA); On-site; USD 25,000 - 31,000; Full time

Job summary

NBT in Pittsfield, MA is seeking a Relationship Banking Associate to deliver high-quality customer service and process routine transactions accurately, in person or by phone.

You will identify customer needs, refer opportunities to the appropriate partners, assist with basic deposit account openings, and resolve issues promptly. This is a full-time position with potential growth in a stable community bank environment.

Qualifications

• High School Diploma or Equivalent.
• Minimum one year experience in related banking positions or equivalent sales/customer service experience.

Responsibilities

• Process routine transactions and account servicing with accuracy and efficiency.
• Identify customer opportunities and refer to appropriate business partners; conduct sales/service calls.
• Participate in CRA community events and general duties as assigned.

Skills

Listening skills

Communication skills

Needs assessment

Problem solving

Team player

Computer skills

Education

High School Diploma or Equivalent

At least 1 year banking/sales/customer service experience

Job description

NBT in Pittsfield, MA is seeking a Relationship Banking Associate to deliver high-quality customer service and process routine transactions accurately, in person or by phone.

You will identify customer needs, refer opportunities to the appropriate partners, assist with basic deposit account openings, and resolve issues promptly. This is a full-time position with potential growth in a stable community bank environment.