Client-Focused Banking Associate

NBT; South Burlington (VT); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Generous Paid Time Off

Parental Leave

Employer-mProvided retirement plans

Dental and Vision Coverage

Life Insurance

Job summary

NBT in South Burlington, VT is hiring a Relationship Banking Associate to deliver high quality customer service and ensure satisfaction of both internal and external customers. The role handles routine transactions and related services with accuracy, while identifying and referring sales opportunities to the appropriate business partner.

You will support basic consumer deposit account openings and participate in community events.

Qualifications

• High School Diploma or Equivalent.
• Minimum one year of related banking or sales/customer service experience.
• Excellent listening and communication skills.
• Ability to identify customer needs and opportunities.
• Proficient computer skills.

Responsibilities

• Process routine transactions and account servicing accurately and efficiently.
• Identify sales opportunities and refer clients to business partners.
• Support basic deposit accounts opening.
• Participate in community events per CRA.
• Perform other duties as assigned.

Skills

Listening & communication

Needs identification

Customer service

Teamwork

Problem solving

Proficient computer skills

Education

High School Diploma or Equivalent

Job description

NBT in South Burlington, VT is hiring a Relationship Banking Associate to deliver high quality customer service and ensure satisfaction of both internal and external customers. The role handles routine transactions and related services with accuracy, while identifying and referring sales opportunities to the appropriate business partner.

You will support basic consumer deposit account openings and participate in community events.