Client-Focused Banking Specialist

NBT Bank; Great Bend (PA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Medical coverage

401(k) with match

Job summary

NBT Bank in Great Bend, PA seeks a Relationship Banking Associate to deliver high-quality customer service and process routine transactions efficiently. You will identify customer needs and refer opportunities to the right business partner, while supporting basic deposit account openings.

You should excel in a fast-paced team environment, demonstrate problem-solving, and uphold security controls and policy compliance to ensure customer satisfaction.

Qualifications

• High school diploma or equivalent required.
• At least 1 year in banking or sales/customer service.
• Strong communication and problem-solving abilities.

Responsibilities

• 65% Processes routine transactions and maintains accuracy.
• 25% Identify customer opportunities and refer to partners.
• 5% Participate in CRA-related community activities.
• 5% Perform other duties as assigned.

Skills

Active listening

Communication

Sales awareness

Customer service

Problem solving

Team collaboration

Computer skills

Time management

Education

High School Diploma

Tools

Microsoft Office

CRM software

Core banking system

Job description

NBT Bank in Great Bend, PA seeks a Relationship Banking Associate to deliver high-quality customer service and process routine transactions efficiently. You will identify customer needs and refer opportunities to the right business partner, while supporting basic deposit account openings.

You should excel in a fast-paced team environment, demonstrate problem-solving, and uphold security controls and policy compliance to ensure customer satisfaction.