Client Experience Relationship Banker

Aumni; Salem (OR); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Job summary

JPMorgan Chase & Co. in the United States seeks an Associate Relationship Banker to warmly welcome clients and offer thoughtful financial guidance using Chase Mobile App and digital tools. You will build lasting relationships while tailoring product and service recommendations to individual needs.

This role emphasizes hospitality, teamwork, and compliance with banking regulations, ensuring a seamless client experience across branch visits and calls.

Qualifications

• Customer-focused mindset with ability to upsell appropriate solutions.
• Excellent verbal and written communication for diverse clients.
• Comfort in meeting banking policies and compliance requirements.

Responsibilities

• Put clients first and deliver attentive, friendly service in a welcoming environment.
• Engage in consultative communication to understand needs and build trust.
• Assist walk-in and scheduled clients, tailoring product recommendations.
• Educate clients on technology solutions like Chase Mobile App and ATMs.
• Learn products and procedures quickly to advise on financial needs with teammates.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Customer service

Communication skills

Sales experience

Regulatory compliance

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

Job description

JPMorgan Chase & Co. in the United States seeks an Associate Relationship Banker to warmly welcome clients and offer thoughtful financial guidance using Chase Mobile App and digital tools. You will build lasting relationships while tailoring product and service recommendations to individual needs.

This role emphasizes hospitality, teamwork, and compliance with banking regulations, ensuring a seamless client experience across branch visits and calls.