Client-Focused Relationship Banker

First National Investment Services Company L L C; Martinsburg (WV); On-site; USD 42,000 - 52,000; Full time

Job summary

F.N.B. Corporation is seeking a Relationship Banker to support Retail banking operations. The role focuses on delivering excellent customer service, opening and servicing accounts, and promoting bank products to meet sales targets.

The ideal candidate will handle teller and related transactions, follow policies, and contribute to a positive customer experience at assigned branches. Training and compliance are emphasized.

Qualifications

• High School diploma or GED required.
• 0 years of related experience.
• Excellent customer service and communication skills.
• Ability to use a PC and standard software.
• Knowledge of banking policies and consumer products.

Responsibilities

• Promotes the sales process by greeting customers and identifying needs.
• Make appropriate recommendations in selling and cross-selling bank products.
• Achieve weekly sales/referral goals set by Branch Manager.
• Input and maintain data quality for referrals, customers, and applicants.
• Perform routine teller transactions and other operational tasks.
• Handle additional duties as assigned.
• Uphold risk management and regulatory compliance standards.

Skills

Customer service

Communication skills

Organizational skills

Analytical skills

Interpersonal skills

Detail-oriented

PC skills

Banking knowledge

Sales skills

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

F.N.B. Corporation is seeking a Relationship Banker to support Retail banking operations. The role focuses on delivering excellent customer service, opening and servicing accounts, and promoting bank products to meet sales targets.

The ideal candidate will handle teller and related transactions, follow policies, and contribute to a positive customer experience at assigned branches. Training and compliance are emphasized.