Client-Focused Receptionist for Growth‑Oriented Insurance Team

Myagentismindy; Novi (MI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Licensing paid by agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm Agent is seeking a friendly Receptionist - State Farm Agent Team Member in Novi, MI to greet customers, manage calls and appointments, and support a busy office. The ideal candidate will be organized, customer-focused, able to handle multiple tasks, and comfortable engaging in sales conversations to identify insurance needs.

Prior experience and proficiency with Microsoft Office and CRM systems are preferred.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Microsoft Office

CRM

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent is seeking a friendly Receptionist - State Farm Agent Team Member in Novi, MI to greet customers, manage calls and appointments, and support a busy office. The ideal candidate will be organized, customer-focused, able to handle multiple tasks, and comfortable engaging in sales conversations to identify insurance needs.

Prior experience and proficiency with Microsoft Office and CRM systems are preferred.