Customer-Focused Receptionist & Insurance Support (Growth)

Agentkandiss; Roseville, Northern (MI, KY); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Kandiss Ecton - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a busy agency in Roseville, MI. The role focuses on greeting clients, scheduling, and handling inquiries to support a smooth office workflow.

The ideal candidate will be organized, detail-oriented, and eager to learn about insurance products while contributing to a positive team environment and providing excellent customer service.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organizational skills

Sales conversations

MS Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Kandiss Ecton - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a busy agency in Roseville, MI. The role focuses on greeting clients, scheduling, and handling inquiries to support a smooth office workflow.

The ideal candidate will be organized, detail-oriented, and eager to learn about insurance products while contributing to a positive team environment and providing excellent customer service.