Receptionist & Client Care Specialist — Growth & Perks

State Farm; Michigan; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Bonus based on performance

Training & development

Competitive salary

Flexible schedule

Job summary

State Farm Agent Team Member in White Lake, MI is seeking a Receptionist to join a dynamic team delivering exceptional customer service. You will greet customers, manage scheduling, and handle inquiries while maintaining accurate records.

The ideal candidate is organized, detail‑oriented, and eager to learn within the insurance industry. This full‑time role offers opportunities for advancement and a supportive training environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent Team Member in White Lake, MI is seeking a Receptionist to join a dynamic team delivering exceptional customer service. You will greet customers, manage scheduling, and handle inquiries while maintaining accurate records.

The ideal candidate is organized, detail‑oriented, and eager to learn within the insurance industry. This full‑time role offers opportunities for advancement and a supportive training environment.