Client-Focused Banking Associate: Relationship Builder

JPMorgan Chase & Co.; United States; On-site; USD 42,000 - 62,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker to deliver exceptional client experiences at the branch. You will greet clients, guide them through services, and leverage Chase’s digital tools to meet their financial goals.

The role emphasizes hospitality, teamwork, and regulatory compliance in daily operations. The position requires a high school diploma or GED and a proven ability to connect with clients, resolve issues, and explain banking solutions clearly.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to engage clients and communicate clearly.
• Ability to resolve client issues with attention to detail.
• Ability to elevate the client experience through teamwork.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with hospitality.
• Provide account servicing and maintenance and assist with opening new accounts in compliance with policies and banking regulations.
• Educate clients on day-to-day banking and digital self-service tools such as Chase Mobile App and Chase.com.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge to help clients reach financial goals.
• Perform branch operations including cash devices while following bank policies and procedures.

Education

High School Diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker to deliver exceptional client experiences at the branch. You will greet clients, guide them through services, and leverage Chase’s digital tools to meet their financial goals.

The role emphasizes hospitality, teamwork, and regulatory compliance in daily operations. The position requires a high school diploma or GED and a proven ability to connect with clients, resolve issues, and explain banking solutions clearly.