Client-Focused Banker | Tech-Savvy Relationship Builder

JPMorgan Chase & Co.; East Hempfield Township (PA); On-site; USD 34,000 - 52,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker to deliver welcoming, friendly service and knowledgeable guidance to clients. You will open new accounts, service existing ones, and guide customers in using Chase digital tools to meet their financial goals.

As a member of the branch team, you will listen actively, explain products clearly, and collaborate to ensure a seamless, high-quality client experience in a fast-paced banking environment.

Qualifications

• Customer service experience or comparable experience.
• Ability to communicate clearly and politely with clients.
• Ability to build trusted relationships with clients.
• Ability to quickly learn products, services, and procedures.
• Ability to work collaboratively as part of a branch team.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Provide account servicing, maintenance, and new account openings while following policies and regulations.
• Educate clients on day-to-day banking and technology options like mobile apps and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge to meet financial goals.
• Assist with branch operations, including cash handling devices, while adhering to bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker to deliver welcoming, friendly service and knowledgeable guidance to clients. You will open new accounts, service existing ones, and guide customers in using Chase digital tools to meet their financial goals.

As a member of the branch team, you will listen actively, explain products clearly, and collaborate to ensure a seamless, high-quality client experience in a fast-paced banking environment.