Customer-Centric Banker: Build Relationships & Financial Solutions

JPMorgan Chase & Co.; Allentown (Lehigh County); On-site; USD 36,000 - 58,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker to represent the brand with hospitality and to deliver outstanding client experiences. You will build trusted client relationships, share product knowledge, and help clients achieve their financial goals using Chase technology and in-branch service.

You will greet clients, open accounts, and assist with everyday banking activities, ensuring compliance with bank policies. Strong communication and teamwork are essential in this role.

Qualifications

• Must have client service experience or comparable experience.
• Ability to learn products, services and procedures quickly.
• Strong communication and listening skills with clients.
• Ability to work collaboratively in a branch team.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow and meetings.
• Provide account servicing, maintenance and opening new accounts in compliance with policies.
• Educate clients on day-to-day banking and technology options (mobile app, online banking, ATMs).
• Build relationships by listening, asking questions and sharing product knowledge.
• Perform branch operations including cash handling and vault/ATM duties following policies.

Skills

Client service

Communication

Problem solving

Teamwork

Product knowledge learning

Cash handling

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker to represent the brand with hospitality and to deliver outstanding client experiences. You will build trusted client relationships, share product knowledge, and help clients achieve their financial goals using Chase technology and in-branch service.

You will greet clients, open accounts, and assist with everyday banking activities, ensuring compliance with bank policies. Strong communication and teamwork are essential in this role.