Client-Focused Banker: Build Trusted Relationships

JPMorgan Chase & Co.; Town of Vestal (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

JPMorgan Chase & Co. in New York region is seeking an Associate Banker to deliver exceptional client experiences. The role focuses on welcoming clients, providing account services, and guiding customers through mobile and online banking tools.

You will build trusted relationships, learn products quickly, and work with the branch team to meet financial goals while complying with bank policies.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and communicate clearly.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch, managing lobby traffic, and scheduling meetings.
• Exceed client expectations by servicing accounts, opening new accounts, and ensuring adherence to policies and regulatory requirements.
• Educate clients on day-to-day banking and self-service options (mobile app, online banking, ATMs).
• Build meaningful relationships by listening, asking questions, and sharing product knowledge to meet financial goals.
• Handle branch operations including cash devices safely and in line with bank procedures.

Skills

Client service

Relationship building

Communication skills

Problem solving

Team collaboration

Technology literacy

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in New York region is seeking an Associate Banker to deliver exceptional client experiences. The role focuses on welcoming clients, providing account services, and guiding customers through mobile and online banking tools.

You will build trusted relationships, learn products quickly, and work with the branch team to meet financial goals while complying with bank policies.