Client-Focused Banking Associate II

TD; Revere (MA); On-site; USD 33,000 - 43,000; Full time

Job summary

TD Bank is seeking a customer-focused associate in Revere, MA to deliver everyday banking and basic consumer services. You will greet clients, process transactions accurately, and guide them to appropriate partners while upholding TD’s risk standards.

Ideal candidates bring 1+ year of client experience, strong communication skills, and the ability to work evenings and weekends. Notable notary or additional certifications are a plus for growth within Personal & Commercial Banking.

Qualifications

• High school diploma or GED is required.
• At least 1 year of experience working with clients.
• Teller or cash-handling experience in a financial institution is preferred.
• Ability to work evenings, weekends, and holidays as scheduled.
• Strong communication and organizational skills are essential.

Responsibilities

• Serve as first point of contact for clients, guiding them and addressing inquiries.
• Process everyday banking transactions accurately and efficiently.
• Identify client needs and refer to appropriate TD partners.
• Educate clients on digital tools and services to enhance convenience.
• Maintain compliance with TD policies and risk and regulatory standards.

Skills

Excellent communication skills

Strong organizational skills

Problem solving

Customer service mindset

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TD Bank is seeking a customer-focused associate in Revere, MA to deliver everyday banking and basic consumer services. You will greet clients, process transactions accurately, and guide them to appropriate partners while upholding TD’s risk standards.

Ideal candidates bring 1+ year of client experience, strong communication skills, and the ability to work evenings and weekends. Notable notary or additional certifications are a plus for growth within Personal & Commercial Banking.