Client-Focused Banking Associate

JPMorgan Chase & Co.; United States; On-site; USD 38,000 - 60,000; Full time

Job summary

JPMorgan Chase & Co. seeks an Associate Banker to welcome clients, provide attentive service, and use digital tools to meet financial needs. You will help open new accounts, educate on products, and uphold branch policies.

As part of a collaborative team, you will greet clients, manage lobby flow with a tablet, and contribute to branch success by delivering consistent, respectful service and solutions.

Qualifications

• High school diploma or GED equivalent.
• Experience in client service or retail banking preferred.
• Ability to learn products, procedures and policies quickly.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through branch processes.
• Open new accounts and provide account servicing while following policies and regulatory requirements.
• Educate clients on day-to-day banking and self-service options like mobile app and ATM.
• Build trusted relationships by listening, asking questions, and offering solutions with the team.
• Support branch operations and cash handling in line with bank procedures.

Skills

Client service experience

Relationship building

Effective communication

Problem solving

Team collaboration

Learning new products and procedures

Cash handling experience

Educating customers about technology

Education

High school diploma or GED equivalent

Job description

JPMorgan Chase & Co. seeks an Associate Banker to welcome clients, provide attentive service, and use digital tools to meet financial needs. You will help open new accounts, educate on products, and uphold branch policies.

As part of a collaborative team, you will greet clients, manage lobby flow with a tablet, and contribute to branch success by delivering consistent, respectful service and solutions.