Customer-Centric Banking Associate

JPMorgan Chase & Co.; Shimer (PA); On-site; USD 40,000 - 55,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker to provide welcoming, attentive service and help clients achieve their financial goals. The role focuses on opening accounts, servicing existing relationships, and guiding customers to digital tools and self-service options.

You will work in a branch environment, building trust with clients and collaborating with team members to deliver seamless service that aligns with Chase standards.

Qualifications

• High school diploma or GED required.
• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and provide account servicing in compliance with policies.
• Educate clients on everyday banking and self-service tools (apps, ATMs).
• Build trusted relationships and collaborate with branch team to meet goals.
• Support branch operations including cash devices and procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Adaptability

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker to provide welcoming, attentive service and help clients achieve their financial goals. The role focuses on opening accounts, servicing existing relationships, and guiding customers to digital tools and self-service options.

You will work in a branch environment, building trust with clients and collaborating with team members to deliver seamless service that aligns with Chase standards.