Client-Focused Banking Associate

JPMorgan Chase; Bossier City (LA); On-site; USD 38,000 - 52,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to deliver welcoming, client-first service and help clients achieve their financial goals. You will greet customers, assist with accounts, and guide them through digital banking tools to improve convenience and satisfaction.

The role emphasizes building trusted relationships, effective communication, and collaboration with the branch team to provide seamless service and solutions across product offerings.

Qualifications

• High school diploma or GED.
• Customer service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to engage clients and communicate clearly.
• Willingness to learn and adapt to banking technology.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet and waiting queue.
• Exceed client expectations by servicing accounts and opening new accounts in line with policies.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com and ATMs.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations and cash handling while following bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker to deliver welcoming, client-first service and help clients achieve their financial goals. You will greet customers, assist with accounts, and guide them through digital banking tools to improve convenience and satisfaction.

The role emphasizes building trusted relationships, effective communication, and collaboration with the branch team to provide seamless service and solutions across product offerings.