Client-First Branch Banker | Tech-Savvy Service

JPMorgan Chase; Corona (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to welcome clients, deliver attentive service, and guide them through banking products and digital tools. You will support account opening, servicing, and day-to-day transactions while upholding regulatory requirements.

The role emphasizes building trusted relationships and providing a seamless customer experience across Chase solutions. Strong communication and teamwork are essential in a fast-paced branch environment.

Qualifications

• Must be able to put clients first and exceed expectations
• Must build trusted relationships with clients
• Must engage clients, communicate clearly, and understand needs
• Must resolve client issues with attention to detail
• Must collaborate with team to deliver seamless service

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow
• Provide account servicing, maintenance, and open new accounts in compliance with policies
• Educate clients on day-to-day banking and self-service options (Chase Mobile App, Chase.com, ATMs)
• Build relationships through active listening, empathy, and product knowledge sharing
• Perform branch operations and cash handling while adhering to bank procedures

Skills

Client service

Communication

Empathy & listening

Team collaboration

Product knowledge learning

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker to welcome clients, deliver attentive service, and guide them through banking products and digital tools. You will support account opening, servicing, and day-to-day transactions while upholding regulatory requirements.

The role emphasizes building trusted relationships and providing a seamless customer experience across Chase solutions. Strong communication and teamwork are essential in a fast-paced branch environment.