Client-Focused Banking Advisor

JPMorganChase; Richmond (VA); On-site; USD 42,000 - 56,000; Full time

Job summary

Chase is hiring an Associate Banker to deliver exceptional client experiences in a welcoming branch environment. You will greet clients, assist with accounts, and guide them through digital banking tools while upholding policy compliance.

The role emphasizes relationship building, attentive service, and teamwork to help clients reach their financial goals. Strong communication and a client-first mindset are essential for success.

Qualifications

• Client-first mindset with attentive, friendly service.
• Ability to build trusted relationships with clients.
• Clear and polite communication to understand and help clients.
• Strong attention to detail in resolving client issues and processes.
• Collaborative teamwork to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed client expectations by servicing accounts, opening new accounts, and following policies and procedures.
• Educate clients on day-to-day banking and technology options like Chase Mobile App and ATMs.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations and cash handling in compliance with bank policies.

Skills

Client service

Relationship building

Communication

Attention to detail

Team collaboration

Education

High school diploma or GED

Job description

Chase is hiring an Associate Banker to deliver exceptional client experiences in a welcoming branch environment. You will greet clients, assist with accounts, and guide them through digital banking tools while upholding policy compliance.

The role emphasizes relationship building, attentive service, and teamwork to help clients reach their financial goals. Strong communication and a client-first mindset are essential for success.