Client-Centric Banking Associate

JPMorganChase; New City (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, attentive service and build trusted relationships with clients at the branch. You will leverage digital tools and banking products to help clients meet their financial goals, while ensuring compliance with policies and procedures.

The role emphasizes teamwork, relationship-building, and accurate handling of transactions. The position focuses on greeting clients, opening and servicing accounts, and guiding customers through digital

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet and queue system.
• Open accounts and perform account servicing while complying with policies and regulatory requirements.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and offering product knowledge to meet financial goals.
• Assist branch operations, including cash devices, while following bank procedures.

Skills

Client service

Cash handling

Communication

Education

High school diploma

Job description

Chase is seeking an Associate Banker to deliver welcoming, attentive service and build trusted relationships with clients at the branch. You will leverage digital tools and banking products to help clients meet their financial goals, while ensuring compliance with policies and procedures.

The role emphasizes teamwork, relationship-building, and accurate handling of transactions. The position focuses on greeting clients, opening and servicing accounts, and guiding customers through digital