Client-Focused Banker: Build Relationships & Tech

JPMorgan Chase; Grand Blanc (MI); On-site; USD 42,000 - 60,000; Full time

Job summary

Chase is seeking an Associate Banker in the United States to deliver exceptional client experiences in a branch setting. You will greet clients, guide them through transactions, and introduce them to banking experts to support financial goals.

The role emphasizes building trusted relationships, educating customers on digital tools, and ensuring compliance with bank policies. A strong focus on hospitality and teamwork is essential in this front-line position.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships and communicate clearly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Assist with day-to-day transactions, open new accounts, and ensure compliance with policies.
• Educate clients on technology self-service options like Chase Mobile App, Chase.com, ATMs.
• Build relationships through active listening and empathetic guidance to meet financial goals.
• Perform branch operations including cash devices while following procedures.

Skills

Customer service

Relationship building

Communication

Technical savviness

Cash handling

Education

High school diploma

Job description

Chase is seeking an Associate Banker in the United States to deliver exceptional client experiences in a branch setting. You will greet clients, guide them through transactions, and introduce them to banking experts to support financial goals.

The role emphasizes building trusted relationships, educating customers on digital tools, and ensuring compliance with bank policies. A strong focus on hospitality and teamwork is essential in this front-line position.