Client-Focused Banker: Relationship Builder & Tech-Savvy

JPMorgan Chase & Co.; Warren (OH); On-site; USD 42,000 - 60,000; Full time

Job summary

JPMorgan Chase & Co. in Warren, OH is seeking an Associate Banker to welcome clients, deliver attentive service, and represent the brand in-branch.

You will help clients with basic banking needs, open accounts, and promote Chase digital tools, while partnering with teammates to meet financial goals.

The role emphasizes empathy, active listening, and compliance with banking policies, with opportunities to grow in a diverse, inclusive environment.

Qualifications

• High school diploma or GED is required.
• Client service experience or comparable experience.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and service existing ones while following policies and regulatory requirements.
• Educate clients on day-to-day banking and digital self-service tools.
• Build relationships by listening, asking questions, and sharing product knowledge with teammates.
• Handle branch operations and cash devices in compliance with policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge learning

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Warren, OH is seeking an Associate Banker to welcome clients, deliver attentive service, and represent the brand in-branch.

You will help clients with basic banking needs, open accounts, and promote Chase digital tools, while partnering with teammates to meet financial goals.

The role emphasizes empathy, active listening, and compliance with banking policies, with opportunities to grow in a diverse, inclusive environment.