Client-Focused Banker: Personal Banking & Tech Solutions

Next Frontier Capital; Kingman (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker to join our branch team in delivering hospitality, expert product knowledge, and tailored financial solutions. You will greet clients, open accounts, and guide them through digital channels while maintaining rigorous compliance and quality service.

The role emphasizes building trusted relationships, understanding client needs, and collaborating with team members to achieve branch goals and excellent customer experience.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients; communicate clearly to understand and help.
• Ability to resolve client issues with attention to detail.
• Ability to elevate the client experience by teamwork and care.
• Ability to quickly learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED or equivalent.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service to clients entering the branch.
• Exceed client expectations by servicing accounts and opening new ones while adhering to policies and regulatory requirements.
• Educate clients on day-to-day banking and self-service options like Chase Mobile App and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge to meet client goals.
• Perform branch operations including cash devices in line with bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

High school diploma

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to join our branch team in delivering hospitality, expert product knowledge, and tailored financial solutions. You will greet clients, open accounts, and guide them through digital channels while maintaining rigorous compliance and quality service.

The role emphasizes building trusted relationships, understanding client needs, and collaborating with team members to achieve branch goals and excellent customer experience.